Incident IQ Technology Support Solution for Nauset Public Schools
IIQ is a cloud-based platform designed specifically for K-12 schools that quickly alerts IT staff to your technology issues and provides you with status updates while monitoring trends and performance for quality assurance.
This system provides several benefits to our staff, including:
Login using SSO with your Nauset Google Account
Locations and classroom devices have been entered in the IIQ system, making it easier to submit requests.
IIQ Dashboard shows current ticket status and updates are provided along the way as an issue is being resolved.
Helpful tech articles are categorized and searchable.
Download the Incident IQ app to submit a work request straight from your mobile device.
Thank you to our NRMS Technology Integration Specialist, Sarah Hutton, who created the provided video and written resources tailored to our Nauset Staff. IncidentIQ and these two resources will be linked in Clever under District Links and on our website for easy reference.
Incident IQ - Written Instructions
Incident IQ - Video Instructions
Login to Incident IQ to access the new help desk system.