Incident IQ Technology Support Solution for Nauset Public Schools

IIQ is a cloud-based platform designed specifically for K-12 schools that quickly alerts IT staff to your technology issues and provides you with status updates while monitoring trends and performance for quality assurance. 

This system provides several benefits to our staff, including:

Simple Login
Login using SSO with your Nauset Google Account

Quick Tickets
Locations and classroom devices have been entered in the IIQ system, making it easier to submit requests.  

Status Updates
IIQ Dashboard shows current ticket status and updates are provided along the way as an issue is being resolved.

Knowledge Base
Helpful tech articles are categorized and searchable.

Mobile Access
Download the Incident IQ app to submit a work request straight from your mobile device.

Thank you to our NRMS Technology Integration Specialist, Sarah Hutton, who created the provided video and written resources tailored to our Nauset Staff. IncidentIQ and these two resources will be linked in Clever under District Links and on our website for easy reference.

Incident IQ - Written Instructions

Incident IQ - Video Instructions


Login to Incident IQ to access the new help desk system.